FAQ’s
Products:
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- What kind of products do you sell? We offer a wide variety of everyday essentials and exciting finds, all carefully curated to bring you the best value for your money. You can find everything from household items to personal care products and more!
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- How can I find specific products? You can browse our categories or use the search bar at the top of our website to find specific products.
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- Do you offer product descriptions? Yes, we try our best to provide detailed product descriptions, including features, specifications, and materials.
Shipping:
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- How much does shipping cost? Shipping costs are calculated at checkout and depend on the weight and size of your order, as well as your chosen shipping method (standard or express). You will see the exact shipping cost before you place your order.
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- How long does shipping take? We offer standard shipping with an estimated delivery time of 5-7 business days for most locations in India. For locations near our warehouses, we offer express shipping with an estimated delivery time of 3-5 business days. Deliveries to remote areas may take longer.
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- Do you offer international shipping? Currently, we only offer shipping within India.
Returns:
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- What is your return policy? We offer a 5-day Free Returns policy on most new, unused, and unopened items. To ensure a smooth return process, we require a short video of you unboxing the product. You can find more details about our return policy on our dedicated Returns & Refunds page (link to be added).
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- How do I initiate a return? You can initiate a return by visiting your account on Wholesale9Hub.com and going to your order history. Locate the order you wish to return and select “Return Item.”
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- Who pays for return shipping? You will be responsible for covering the cost of return shipping.
Orders & Payment:
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- What payment methods do you accept? We offer a variety of secure payment methods, including popular credit cards, debit cards, and net banking options.
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- How do I know my order is confirmed? You will receive a confirmation email once your order has been placed successfully.
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- Can I cancel my order? We will try our best to accommodate order cancellations if requested before the order ships. Please contact us as soon as possible at help@wholesale9hub.com if you wish to cancel your order.
Other:
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- Do you have a physical store? Currently, we are an online store only.
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- How can I contact you? You can contact us by email at help@wholesale9hub.com or call us at +9178470910.
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- Where can I find more information about your policies? We recommend visiting our dedicated pages for Shipping & Delivery, Returns & Refunds, and Terms & Conditions .